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Critter Care Services

critter care services illustration of woman holding a bunny

Our Critter Care Services

Urban Tailz provides in-home care for a variety of small animals including rabbits, hamsters, guinea pigs, sugar gliders, reptiles, amphibians, and fish. Don’t see your pet listed? Don’t hesitate to reach out!  

Our pet sitters are employees who have been background checked and have gone through a week-long training course before providing pet care services on their own. Urban Tailz is also licensed, bonded, and insured to provide pet sitting services in Chicago.

CRITTER CARE VISIT

no extra charge for weekend visits
$ 25 per visit
  • FEEDING AND WATER RESFRESHING
  • BEDDING CHANGED
  • PLAYTIME (IF ALLOWED)
  • MEDICATIONS GIVEN IF NEEDED
  • MAIL COLLECTION AND PLANTS WATERED IF NEEDED
  • GPS TRACKING
$35 on major holidays*
What critters do you care for?

We care for most critters! Rabbits, Guinea Pigs, Gerbils, Sugar Gliders, Ferrets, Rats, Chinchillas, Hamsters, Birds, Reptiles, Amphibians, and Fish. If your critter isn’t listed, don’t hesitate to email or text us to find out if we care for these animals.

What do your critter visits entail?

We will provide food, fresh water, and replace bedding for your pets per your instructions. We can also do any small chores needed (bring in mail, water plants, etc) while you’re away. If your critter is allowed playtime or cuddling, we will spend the rest of the visit hanging out with your cat and making sure they get lots of love. We send fun pictures and updates so you know how things are going while you’re out of town.

Can you give medications during the visits?

Of course! Urban Tailz can administer any medications needed for your pets at no extra charge. Please let us know if your critter needs shots, as not all of our pet sitters are trained on giving shots.

How will I know my critter has been visited?

Urban Tailz uses Time to Pet software with GPS tracking. You will receive a notification when the sitter arrives, and then a detailed visit report with fun pics and notes on how the visit went the moment the visit has been completed. The visits are also GPS time stamped so you know the sitter has been to your home.

Want to Sign Up for New Services?

If you would like to schedule your initial meet and greet with a manager before starting services, feel free to use the scheduler below to schedule whatever time works best for you. If you’re inquiring about more info before starting services or wish to schedule a weekend meet and greet, click the “Send us a Message!” button below the scheduler to get started, or Send a Text Message.

Be sure to check out our special COVID-19 protocol.
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