Urban Tailz On-Demand Pet Care Services

pet care services

Urban Tailz has been providing daily pet care services on the North Side of Chicago since 2000.

We are one of the oldest and most well-known pet sitting companies in Chicago. We have learned a lot in our 20 years of business, and we continually work to improve our pet care services to best meet the needs of our customers.
Our pet sitters are employees who have been background checked and have gone through a week-long training course before providing pet care services on their own. Urban Tailz is also licensed, bonded, and insured to provide pet sitting services in Chicago.

our dog walking services

DOG WALK

30-min visit Monday through Friday 10am to 4pm
$ 20 per visit
  • ONE ON ONE WALK WITH YOUR PET(S)
  • SAME MIDDAY DOG WALKER
  • FULL GPS TRACKING
  • 2-HR TIME WINDOW GIVEN
  • FEEDINGS IF NEEDED
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EXTENDED DOG WALK

50-min visits Monday through Friday 10am to 4pm
$ 30 per visit
  • ONE ON ONE WALK WITH YOUR PET(S)
  • SAME MIDDAY DOG WALKER
  • FULL GPS TRACKING
  • 2-HR TIME WINDOW GIVEN
  • FEEDINGS IF NEEDED

PUPPY WALK

20-min visits completed 2-3 times per day Monday through Friday 10am to 4pm
$ 14 per visit
  • ONE ON ONE WALK WITH YOUR PET(S)
  • SAME MIDDAY DOG WALKER
  • FULL GPS TRACKING
  • 1-HR TIME WINDOW GIVEN
  • FEEDINGS IF NEEDED
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ADVENTURE DOG WALKS

2-3 hour lakefront adventures, forest preserve adventures, or neighborhood adventures
price varies
  • GROUP WALKS
  • SOLO WALKS
  • YOUR CHOICE OF ADVENTURE
  • LOTS OF PICS SENT OF YOUR PET(S) ENJOYING THEIR ADVENTURE
  • A HAPPY AND TIRED DOG RETURNED. GUARANTEED!
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OFF-PEAK AND WEEKEND WALK

30-min visits scheduled on weekends or outside of Mon-Fri 10am to 4pm
$ 5 extra per visit
  • ONE ON ONE WALK WITH YOUR PET(S)
  • FULL GPS TRACKING
  • 2-HR TIME WINDOW GIVEN
  • FEEDINGS IF NEEDED
Will I always have the same walker?

Yes. We believe consistency is important and want our walkers to build a relationship with their pets and clients. You will always have the same walker unless your walker needs a day off. We send messages letting you know your walker has a day off so there are never any surprises.

Will my dog(s) be walked with other dogs?

We want your pet's time to be special so we will only walk your pet during their visit. We will never walk multiple client's pets unless neighboring clients ask that their pets be walked together.

What if my dog is afraid of strangers?

Urban Tailz is a Fear Free Certified Professional Organization. We understand how to alleviate our pet's fears, anxieties, and stresses. We also provide the same midday dog walker so your pet can build a bond with their walker. We like to have a manager do the first few visits before introducing your regular walker so we always have a solid backup if your walker ever needs a day off.

How will I know my dog has been walked?

Urban Tailz uses Time to Pet software with complete GPS tracking. You receive a detailed visit report the moment the walk has been completed with fun pics and notes on how the walk went. You can also see the route your pet and their walker took on the walk.

What are Adventure Walks?

Adventure walks are exactly what they sound like: an adventure for your dog! During the covid-19 shutdown we took our own dogs on adventures every day to different forest preserves, lakefront spots, and different suburbs. We found that our dogs absolutely LOVED these adventures. We also found that our dogs were far happier, better behaved, and shed some pounds. Our dogs absolutely love their adventures!

We knew we had to offer these walks to our extended furry family as soon as we were back from the shutdown. The walks have been a big hit with our clients and our furry friends. Our clients are able to pick the adventure they'd like for their pet(s) and can decide whether they'd like to have a group walk with other dogs or a solo walk with just their pet(s).

The pricing varies:

2-hour group walk: $50

3-hour group walk: $70

2-hour solo walk: $70

3-hour solo walk: $90

our cat sitting services

CAT SITTING VISIT

visits scheduled Monday through Friday
$ 20 per visit
  • FEEDING AND WATER RESFRESHING
  • LITTER SCOOPING
  • LOTS OF PETS (IF YOUR CAT LIKES ATTENTION)
  • MEDICATIONS GIVEN IF NEEDED
  • MAIL COLLECTION AND PLANTS WATERED IF NEEDED
  • GPS TRACKING
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EXTENDED CAT SITTING VISIT

50-min visits scheduled Monday through Friday
$ 30 per visit
  • FEEDING AND WATER RESFRESHING
  • LITTER SCOOPING
  • LOTS OF PETS (IF YOUR CAT LIKES ATTENTION)
  • MEDICATIONS GIVEN IF NEEDED
  • MAIL COLLECTION AND PLANTS WATERED IF NEEDED
  • GPS TRACKING
Can I meet my cat sitter?

A UT Manager will come to your home to take detailed notes and answer any questions you may have. We do understand that you may want to meet your sitter before your scheduled visits, so we will try our best to accommodate your request and schedule a meet and greet with the sitter before you head out of town.

What do your cat visits entail?

We will provide food, fresh water, and scoop litter for your pets per your instructions. We can also do any small chores needed (bring in mail, water plants, etc) while you're away. If your cat loves playtime or cuddling, we will spend the rest of the visit hanging out with your cat and making sure they get lots of love. We send fun pictures and updates so you know how things are going while you're out of town.

Can you give medications during the visits?

Of course! Urban Tailz can administer any medications needed for your pets at no extra charge. Please let us know if your cat needs shots, as not all of our pet sitters are trained on giving shots.

How will I know my cat has been visited?

Urban Tailz uses Time to Pet software with GPS tracking. You will receive a notification when the sitter arrives, and then a detailed visit report with fun pics and notes on how the visit went the moment the visit has been completed. The visits are also GPS time stamped so you know the sitter has been to your home.

Other Pet Care Services

PET SERVICES

Other services provided outside of our regular pet care services
fee to be discussed per service
  • PET SITTING SERVICES
  • WEDDING SERVICES
  • TRANSPORTATION SERVICES
  • VET VISITS
  • PET STORE SUPPLY RUNS
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Urban Tailz clients are able to schedule regular midday walks up to 9am the day of at no extra charge. There is a small $3 charge when scheduling after 9am. We also allow cancellations up to 2 hrs before the start of your time window at no charge. There is a 50% charge if cancelling within 2 hours before the start of your time window.

Our cat sitting clients are able to schedule afternoon or morning visits for the days they are leaving or the day they arrive back home. If scheduling 1 cat visit per day, then an all-day 8am to 7pm visit is scheduled. We offer 4-hr time windows for cat clients scheduling two visits a day (morning and evening visits).

*Major holidays include Easter, Memorial Day Weekend (Sat-Mon), 4th of July Holiday, Labor Day Weekend (Sat-Mon), Wednesday through Saturday of Thanksgiving week, December 23-26, and December 30 to January 1.

**House sitting is charged by the day and not over a 24-hr period. There is a $75 charge for any day a sitter spends the night in your home. There is then a sliding scale the last day when you arrive back home based on how long you need the sitter to stay before you arrive back home.