As the owners of two Newfoundlands, we have some special needs when it comes to the care of our giant breed “kids”.  Urban Tailz has been the best at delivering that care.  We’ve used them for dog walking and house sitting for over three years. Each Urban Tailz care giver who has walked or watched our dogs has done so with a lot of love and compassion.
The notes after each walk or stay are highly informative as well as entertaining – we really miss our dogs when we’re away so it’s comforting to be able to picture what they were up to when we were traveling.  Several of Urban Tailz walkers and sitters have worked with our dogs, and I’ve been pleased with all of them.  We like to have the flexibility of more than one person being able to walk or sit for our dogs in case of emergencies. 

Because our dogs are so large (and one can be particularly exuberant and the other is a slow walker because of arthritis), we ask that they be walked separately.  Instructions are always followed to the letter and after house sitting our home is in great shape.  Sometimes better than when we left it! We – our dogs included – are so lucky to have Urban Tailz at our service.

Kellee & Eric Joost
    
Urban Tailz makes caring for our pets so much easier and less stressful!  They are so reliable, flexible, knowledgeable, and friendly.  Most importantly, the staff at Urban Tailz is caring and passionate about pets.  As owners of a cat and a puppy (who don't always get along!), we can always count on Urban Tailz - even at the last minute - to help us make sure our pets get the best care!"

Brian & Romy Trahan

Truman
We have been clients of Sue's and Urban Tailz for 6 years, since our yellow lab Truman was a little puppy We were referred by a friend of mine from work who still uses Sue's business to help care for her cats. Sue has truly been a God-send for us and we can't say enough good things about her and her business. Over the years we have gotten to know her and her family and consider them personal friends.

Sue is true dog lover and this permeates how she runs her business. She makes sure to hire dog walkers that are animal lovers and reliable Leon has been our specific dog walker for the last 18 months or so.
We have always felt secure providing Sue and the walkers she hires with our keys, alarm code, etc. Sue is amazingly flexible and helped us out on many occasions when we have had work travel snafus and couldn’t get home in time to take care of Truman. She really goes above and beyond.

We have referred others to her and no one has been disappointed. In fact, we even referred our cousin to Sue to work for her as walker when she was in between jobs.

We think the world of Sue and Urban Tailz and have often wondered how we would have managed our busy schedules and given Truman the care he needed if it weren't for Sue.

Brian & Mary Gaede



  
     5301 W. Cullom Ave, Chicago, IL 60641   *   773.510.1812   *   jenandsue@urbantailz.com